Went to Murphy comparing Cadillac to a few other luxury vehicles. After seeing the XT5 and how it handled I was impressed. That and the way the whole staff treated made me buy right then. That was 6 months ago and both sales and service have always been friendly and helpful.
Your service writers are always friendly, energetic, and great with customer service. My service writer is Luis and he makes vehicle maintenance and repair as convenient as I can ask for. I like Murphy Cadillac and truly appreciated its Service Department.
I have been going there for years so not a new experience. I took my car in. It was received promptly. A discussion ensued, after which I was taken in a courtesy van back home. I was then updated about what was going to happen to my car and the approximate time it would be ready. When the car was ready for pick up Murphy person Greg called me and told me the pick up van would be out to carry me in to pick up my car. Car was picked up and I am pleased with the results.
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