I went in thinking I have little to no chance obtaining a newer/ bettter vehicle my credit was really low and I had a 9 year old vehicle to trade with with high mileage but my luck took a sharp turn for good once I received help from Rocco Marconni not only did he make it happen with the financing but he also steered me in the right direction for what kind of purchase to go for one that not only was a much better car but a incredible buy(savings) he really does look out for the interest of the customer and doesn’t just try to push you into something he took the time to explain why each vehicle was a good or bad option for me! I came in there with a old Honda Civic and left with a 2018 Chevy Cruze with all the bells and whistles and a extremely generous price ! Wanna know how good of a deal I got ?? Go talk to Rocco and you’ll see the magic happen! Thank you TEAM CHEVY!
I had the best experience ever with Rocco. He treat me and my daughter like family. He work so hard with my credit getting me the car I wanted. He is friendly, nice and a honest sale man. I definitely will be recommending my family and friends to this dealership. Thank you Rocco for all your help, making this experience easy and making sure me and my daughter was able to drive off with reliable nice car.
I recently had my Suburban in for a few minor repairs. My salesman Jerry Pack greeted me as I pulled in to the indoor drop of area. He also had a car waiting for me to drive. I drove in from Clovis and had a few errands to run. I was in and out for the drop off in less the 5 minutes. Thank you Jerry for your outstanding service to me. Also the manager there Ann Smith was very kind and helpful when I came back to get my suburban. She had all my paperwork ready and waiting. I will drive the 2 hours for my next visit because of the excellent service I received.
My entire experience here has been spectacular.....how buying a car, or anything, should be. I am happy to take the time to review Cadillac of Novi! Peter Yatooma was my salesperson and he was just awesome! They have made me a customer for life.
I was an out of state buyer of a 2015 Certified Pre-Owned Cadillac Escalade.
I couldn't have been more pleased with my buying experience! Salesman Tim G. made this a very enjoyable car purchase!! Very easy Transaction!!!
SUV is Beautiful!!!!! We love it
Thanks so Much,
It's always a pleasure to work with Mike P and Ed at Cadillac of Novi. They go above and beyond to accommodate the customer. They make the process as easy as possible. I will always stay loyal to cadillac of novi. They appreciate their customers and I appreciate them.
Service department dose a great job of taking care of our needs and our car as well as customer service Great dealership.Every one is very help full and gets the job done I would recommend them and the dealership to all my friends and neighbors. We have bought three cars from Jeff Drennen's and will buy are fourth car there to when we are ready to buy.Great service
I love my new Subaru and without any hesitation I will tell you that Kerbeck is the right place to get yours!
I have always had negative feelings toward the whole car buying process but the Kerbeck team made me change my mind. They made it easy and actually a lot of fun!
I went there on a Saturday afternoon to check on prices and 3 hours later, I left with a brand new Subaru - exactly what I wanted and the deal was to good to refuse!!!
I can’t rave enough of the professionalism of the whole Kerbeck team! Excellent customer service, and great selection!
Special thanks to Phil Bruno and Michael Kane! You guys are amazing!
Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, but every employee there truly makes you feel like a valued customer, from the service manager to the custodial staff.
Matt P. is exceptional with Customer Service. Massey Cadillac South for Service.!!
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