Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
Outstanding experience in all aspects. They made it convenient to complete any service needed, from dropping off my new car personally to me to picking up my car when I needed it serviced. Every department is detail oriented and the service shop took extra time with my daughter and her needs in a clean and family friendly environment. All of the cars in my family are from the Randall Farnsworth Auto Group. Their personal touch definitely offers a feeling of security and trust.
I have bought a lot of vehicles. A lot. I located a truck for sale at Farnsworth Chevy and emailed them. The salesperson, Steve, emailed me back and provided me the kind of customer service I thought didn't exist anymore. Needless to say, I traveled 2.5 hours to purchase the truck at this dealership and couldn't be more pleased. A great buying experience from Cars.com and Farnsworth. Thanks Steve. See you when I'm looking for my next truck!
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
I talked to a Rep on the phone. He called me when he found out which car I was intersted in. He took time out from moving his family on a saturday to come and meet with me, when it was convienient for me. We talked and he was very upfront and honest. He let me sit down with the credit guy and he also was great. I came back to look again with my brother and nephew with me and I purchased the car. These people made it very easy for me and I couldnt be happier with my car. Thank You Mat Thomas and Rocky. I will be back!
All the guys at Valley were first class guys. They made my buying process easy & as smooth as possible! They really worked with my financial situation and made it work so I could drive off the lot with my new car. Highly recommend them!
by Bob Keene. Keene Automotive Inc from Dansville, NY
February 17, 2017
My wife and I went here to look at 3 used Cadillac's. Although we didn't find exactly what we were looking for, our salesman Shay was very patient and really took the time, on a very cold winter day to get two cars out for us to test drive. He also made time for us a couple days later for us to test drive a third vehicle. Shay also stayed in contact with us via text which really showed initiative on his part. I would recommend Valley Cadillac to a friend or family.
My first experience with Valley Cadillac has been favorable. Dan Moreno (sales), and
Scott Terry (service advisor) have both been very accomodating, and professional. I'm looking forward to what I expect to be a pleasant business relationship with Valley.
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