The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
Fabulous Luxury Car!
by Tring from Bullhead City AZ
December 7, 2018
This car is perfect! I love how it drives, looks, handles. Just an absolutely beautiful car. I highly recommend this vehicle to one and all!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Luxury and safety
by JeanettaT from Grand Prairie, TX
November 18, 2018
This car meets all of my needs. It has all of the luxury of a Cadillac and the safety/sturdiness of a SUV. It’s roomy and there are plenty of usb jacks to charge phones. I also love the Apple Car play.
Provided fair and friendly service. Will definitely deal with Juan in the future.
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
Sid was great to work with. I love my new truck! Great company and experience!
More rattles than a train
by Skyhighdiver from SiouxFalls,Sd
November 17, 2018
Great styling amazing features but definitely not up to high end luxury when it comes to fif and finish.This 2018 premium luxury awd has more rattles and shakes than a baby rattle.after further research I found that my rattles are not a one offs but a common set of issues across the 3 year run .The worst of which is a liftgate design that was more fitting of a 2010 chevy blazr than a high end luxury vehicle with no sound dampening at all,a plastic cover panel that is so poorly designed it rattles even after many feet of dealer installed two way tape under it.Next a split rear seat that shakes and rattles over every bump unless you leave the whole center section down ,leaving the two halves seperate to shake on there own .I Have also had to have all 4 doors taken apart to fix interior rattles caused by what i was told is water shields lose inside and the rear doors Loose speaker attachments.There is also a clicking sould metal in tone that comes from the front dash that is yet to be diagnosed. Having owned this New vehicle for 3 weeks and having it in my possession less than on i can say the fit and finish team at GM needs a overhaul.
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