This dealership is phenomenal! The level of customer service is off the charts.
I spent several weeks trying to decide on a vehicle that would best suit our needs.
My husband is a Disabled Veteran so many things had to be considered.
Patience and understanding with everyone I spoke to.
I would definitely refer this Dealership!
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
I stopped by Fitzgerald on the way home bfrom looking at two other dealerships. As soon as I walked in the door I was greeted warmly by Jason Seville. Over the next week I came back three more times, and Jason could not have been more helpful. He reached out both via email and text to help me understand the options. He even stayed two hours past his work day to meet, talk with and take a test drive with my son, who loves cars and had a great time. I found the car I wanted at the price I thought was fair. Great job Jason, and Mario and Jamie as well, who made me feel glad to be there.
No haggling, no tricks. This was an easy, dare I say pleasant, car-buying experience. David answered my questions, did not pressure me, and found the car I wanted. I recommend David Harrison and Fitzgerald Auto Mall in Frederick.
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