My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.
Very timely and friendly communications via email, which was necessary since I am located in another state and not close to the dealer. I did not end up getting out to the dealer to purchase the vehicle. but they were good in their interactions via email. They followed-up without being asked. Based on the other reviews here, I can see they should be pleasant to deal with.
This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. It felt like we were dealing with the family-run businesses of yore when people still cared about their neighbors. We know we weren't their biggest sale, but we never felt lesser because of it. It really says something when an owner takes the time to introduce himself to his customers. It's a level of class that you don't often find anymore. Marc was our salesperson (wonderful), Glenn was there for the paperwork, and Allen gave us gifts of immeasurable value! Not only is this this my favorite car ever, we have found a dealership for life. Thank you all!
While the staff and sales experience were fine I do believe that a little modification is needed to the sales pitch for other products. It came to the point that I became a little annoyed with the stories and I just wanted to get out of your sales room and drive away in my new car.
Very happy with overall service , the facility is exceptionally clean, friendly service manager
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