This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
I have leased a new 2018 GMC Terrain from Coulter Motor of Tempe. I have previously purchased other vehicles at the same dealership. Ken Bowers was my salesman for the Terrain and my previous purchases. He is very professional and the best part, he is NOT a "pushy" salesman. He is honest and truly works to get you the best deal possible. I have enjoyed working with Ken on my new vehicle purchase. My whole purchasing experience at Coulter was excellent because there was no pressure from anyone else during the process.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I???m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.
I would like to first and foremost thank Sandrena Schumacher for how well she treated my wife and I while purchasing our new 2018 Escalade Platinum at Earnhardt Cadillac Scottsdale. She was very knowledgeable about the vehicle and had such a friendly and kind demeanor. She followed up the next day to make sure we were happy with our purchase and invited my wife back to help her understand the features of the vehicle better. Overall, the best Cadillac purchase experience!
Our first experience at another dealership was a bit disappointing as the salesperson did not know the vehicle well enough (thankfully we did our research before), but faith restored with Cadillac thanks to Sandrena and the rest of the team!
Thank you Sandrena and the whole Earnhardt Family and employees!
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
My faith has been restored in the car buying process! My salesperson Sandrena was truly working for us and helping us get the best deal possible on the vehicle we were interested in. She even went as far as to come in on her day off to help us negotiate and work the deal. I was truly impressed with her commitment to serve her customer. Peter in the financing department was equally impressive and did a wonderful job of explaining but kept the process moving. I would highly recommend this dealership and will be sending all my referrals to Sandrena. She truly understands her customer, their needs and is very easy to work with.
This is an amazing dealership that truly know it takes to take the stress out of buying a new vehicle, from the no pressure from the salesman or sales manager and even encouraging me to take my time and think about.
They don't pressure you where it makes the buying experience stressful. What they do is make it fun and exciting as it should be when making a purchase of this size.
I highly highly recommend buying from Frank Graham Best salesman I have ever worked with.
I was looking online for used and new cars when I saw a Toyota Corolla LE Plus that I absolutely fell in love with at Coulter. I went in on a Saturday afternoon when it was about 115 degrees out and was met with courtesy and professionalism. I was already comfortable and I had not even met with a Sales Associate.
The man who came out to great me with a welcoming and inviting smile was a man named Sunday. He had the car delivered up to the front for me right away and we hit the road for a testdrive. Sunday was honest and a straight shooter with me through the entire process and I appreciated that. There was no hidden fees or surprises with the transaction. It was almost too easy plus they went the extra mile to get me an even lower rate on my loan!
Yes, I would highly recommend this dealer to friends, family and anyone reading this.
This was truly the best car buying experience ever. Amazing staff that went above and beyond. I will be coming back here for any future car purchases! Thank you John and Kelley at Coulter Tempe GMC!
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