Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Didn’t get to purchase a vehicle but the team at Massey seemed to be very helpful. Only when asked to negotiate on a used vehicle we got a no from the start! This is my reasons for going some place else.
THANK YOU MELINDA!! The XT5 2018 Passion Red is a Beautiful Luxury vehicle! Talk about a "WOW" factor. It's really exciting to be driving a 2018 Cadillac ! It's a dream come true! My experience with Melinda was Awesome!! She is the Best Sales Rep, she listened to my needs, responded and delivered. Her people skills.... wow , so kind and very professional!! It wasn't intimidating, she's great at what she does! We had a great experience at MASSEY CADILLAC North . And you will too!
Great experience with Cadillacs service department
by Frederick W from Orlando,FL
August 11, 2017
I've read some negative reviews about the service department at Massey Cadillac North Orlando. I had no problems at all. I believe if you go in with a positive attitude and treat others,like you want to be treated. You'll get further in life. Shawn,the service manager,was very helpful and took care of problems that were not necessarily Cadillacs problem. They want to keep their customers happy and they definitely achieved that. I'll never regret purchasing a car from them. Customer service is very important to them and it shows. I'll be a lifelong customer of theirs. Be positive and get positive results!
LOOKING FOR A NEW CAR AND FOUND THEM ON LINE. GREAT PRICES, SUPER FRIENDLY HONEST PEOPLE. I WILL RECOMMEND THEM TO EVERYONE I KNOW. THANKS FOR THE GREAT DEAL AND TREATING ME HONESTLY. I WILL NEVER BUY ANYWHERE ELSE.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
I wanted to buy a Elantra, but waited to long!!!!!
by Jack Sparrow from Melbourne FL
August 18, 2015
I was very pleased when Dennis the salesman at Hertz Sales called me 2-3 times to make sure that the auto I wanted had gone on sale and he was not pushy at all. I do hope to deal with him gain in the near future when I actually buy an auto....
I have taken my car to Massey for services and they have addressed the issues and recommended needed services. They kept me inform as the work was being performed. They have professional service reps. Excellent care!!!!
Just bought my 2017 Escalade Platinum. Sales team was very professional.
Many thanks to James Stein, Adam Hopper, and Billy Han.
If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need!
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