KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
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