Would Like to Thank Mark Stancell to the Highest Thanks Of All, Customer Services that was Provided to Me and my Husband was 100 percent from the Time we Arrived, Every Question we asked we got a Answer Truthfully From Mark Stancell & Ron Murray,Aaron Devane Finance Manager, Even Other Staff Offer Us Something To Drink , We will Be Returning I have never ever been to a Dealership That we was In & Out so Fast in my Life that I could enjoy the Rest of My Day. Thanks so Much They really need to be Acknowledged Mark Stancell , Aaron,Ron Thanks Mr& Mrs Peter Hunt
From the initial phone call to the last little detail. Jim Coleman Cadillac is in a class by itself. The staff is extremely prompt, courteous, thorough, patient, understanding, accommodating, and knowledgeable. They always seem to go above and beyond. I've tried to work with other dealerships and none come close to this one...even when purchasing remotely.
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.
Marty did a great job. He was very professional and made sure the work got done. Cadillac dealership next to Toyota dealership is not enhancing Cadillac brand, especially, since it's all owned by the same company; tacky.
Great service and staff. When I visit Capitol I always receive excellent service. The staff always provide me with great service. Mr. Tavernier in sales, and Mr. Graham in service provides excellent customer service.
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