Friendly and professional service from Alex Santos
by Frank's caddy from DealerRater.com
November 15, 2018
Alex came highly recommended and it was confirmed. His diligence from the start to make sure I pleased with the price. Very honest and did not pressured at all. At the I got the car I liked and would recommend Mr Santos to my own family. Good job!!
They assure that you are 100% satisfied. Excellent customer service. Very detailed and helpful. Mr. Keys was very patient and organized. The information was very clear and we felt great leaving with our car.
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Low pressure sales and clean and friendly atmosphere, nice selection of cars to choose from people where very knowledgeable and helpful
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