Have bought three cars from 502! All three were as advertised. Purchase two Hondas and a Cadillac all with over 100,000 miles on them and very please with the results. They seem to take great care in the car is that they put on their lot! Would recommend them to my friends!
Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My husband passed away 2 months ago. I was left with 2 cars I've never been comfortable with (too big for my taste) & not a lot of money. Alex worked with me, & now the big cars are gone, & I'm in a 2017 Chevy Cruze, that will be excellent, reliable transportation for my son & me. Alex is knowledgeable, personable, funny, & he has heart. You cannot go wrong working with him! Thank you, Craig & Landreth -- & especially Alex -- for putting my mind at ease. Last night was the first night I've slept more than 5 hours since losing my husband. Peace of mind is everything (& a cute car doesn't hurt!).
Amazing for a dealership! I absolutely hate going in for repairs and was livid when my husband couldn’t take my Cadillac for oil change! Well he won’t no more because I loved the experience! BB you set the standard! From the drive into the showroom to top notch staff to luxury waiting room none can compare.
We are from the Chicago area and were searching for a used Cadillac Escalade in a particular color. Brown Brothers had one of only 4 we were able to find within 500 miles! I dealt with Tony through email and over the phone. He gave us a value for our trade and honored it when we got there. Everything went through very smoothly. There was one gentlemen who delivered the vehicle that went through and put tabs in the owners manual of all the commonly looked up items which was so nice! He went through and thoroughly explained everything. Everyone was incredibly friendly and we are very happy so far (2 days) with the vehicle we purchased. We would definitely make that trip again!
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
Located in central Illinois, I shopped six states looking for a 2016 Certified Cadillac XTS with low miles. By far, the best experience my wife and I have ever had purchasing a vehicle. From the first phone call to driving the car off the lot, Tony, Gene and Larry were a pleasure to work with. From sales to finance, you won't find anyone who will treat you better than these guys will at Brown Brothers Cadillac, knowledgeable with no pressure. Without a doubt we'll definitely be return customers.
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