I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Great customer service, I had 2 small kids with me and everyone there was very helpful from the free hot dogs and ice cream the play room n the salesman pulling out The coloring books. Very happy with my experience
Everyone was very nice and helpful. My car was not ready
When first thought so I was given a nice loaner car to drive
For a couple of days.the service manager went over everything
With me that was done.
My sales person Kisha Cone is truly the best at what she does !!! She goes above and beyond to make sure that your satisfied . I really appreciate the professionalism she displays. Yall ask for Kisha when you get to the PLANET you want be disappointed .....Thanks again KISHA , MUCH lOVE from Elisa Horton
Salesman Ryan was a pleasure to work with in making sure I was satisfied and informed about the buying process. Very helpful and knowledgeable; he worked through the selling process when obstacles presented themselves that could have prevented the sale. Highly recommend the dealership and Ryan as a salesman.
The staff truly tries to help every customer that comes into this dealership. Marsha has the heart of gold and truly is passionate about what she does. I truly believe if she could get everyone in a car regardless of their circumstances, she would. Continue to do what God has called you to do!!! Great Job Marsha and the rest of the staff!!
I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.
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