Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
Great looking car
by MartySS from Saratoga, NY
November 26, 2018
I came out of a Cadillac DTS. XTS is smaller and sportier. I thought it was the best value in it’s market segment. Large sedan.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Can feel every bump no good
by JimmyT from Ma
December 6, 2018
Why would you take out the air shocks in the 2018 , my 2013 had leveling air shocks and drove like a dream . This 2018 takes bumps really bad, just bought it brand new and can’t stand the ride.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable car very sharp
by Ladytate from Battle Creek. Mi
May 31, 2018
This car is wonderful the smooth ride on the highway and I love the way I can adjust the seats for my size. I love the color zi purchased a red kind of sporty and classy
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
EXCELLENT luxury car.
by RICH from Niskayuna
December 1, 2018
The car is very comfortable yet it handles like a sport's car. The Caddy XTS has a lot of pep and is definitely low maintence, and it uses regular gas. It's an excellent luxury car!
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Great Used car with positive value.
by BIGKABUDA from Chesterton, IN
October 24, 2018
This is a great running and very comfortable car. The electronics can be a bit overwhelming. The style of this car is very contemporary and fit and finish I have found to be world class as a top rated luxury car.
came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
Most luxurious, best riding car I’ve ever owned.
by Kmelliott2018 from New York
November 12, 2018
This car is the absolute top shelf. The ride is amazing and the comfort is unmatched. Feels like American royalty. The XTS is the larger of the Cadillac lineup but handles like a sports car. Headlights turn with your steering and sensors will stop you from getting to close to other vehicles or objects. Cadillac definitely got it right.
I have been dealing with Armen Cadillac for 17 years and have found the sales people to be courteous and friendly as are the service staff. It is a pleasure to do business with an agency that seems to definitely appreciate, and wants to keep your, business!
CADDILAC handles and out performs
by LOLO SAMMIE from Huntington Beach
October 29, 2018
This car is awesome. Its smooth like a luxury car, handles and corners like a sport cars. The the interior has made options even at the base model.
Awesome people, awesome dealership. Went to purchase a Honda CR-V and the first contact I had was with Casey Friedman Customer Care Representative and everything that she quoted me was exactly what I got it for. Once there I was greeted by Tim Graham & Ryan Gilbert Sales Representatives. Tim & Ryan made sure that I was satisfied with the vehicle while explaining to me all the new features in the vehicle. They gain a very Happy new Customer and friend. Would recommend to all my friends and family for sure. I know that they will be taken care off by professionals. Thanks Sloan Honda for the wonderful CR-V,
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
Just recently purchased a new Cadillac and had an absolutely outstanding experience with my salesman, Ben Roberts. Ben was professional, courteous and extremely knowledgeable; a true professional in every sense of the word.
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
by Mitch'n'Amy Schecter from Bucks County,Pa
June 15, 2018
My wife and I had been looking for months online for pre owned Cadillac's when we came across a 2 year old ATS with very low miles...a former lease car. I contacted Ben Roberts at Faulkner Cadillac in April and made an appointment, which I had to cancel when we decided to wait a bit longer. Ben was very understanding, and we kept the door open for a future visit. I called him back in June and told him we were ready and he informed me that the car I was interested in was still available. We went to see the car, and it was great. We decided then and there to buy it. Ben made the process an extremely easy one. It was the best car buying experience I have ever had, and I'm 65...having bought a few cars in my time. Ben was great, as was Amy Bland, who helped us with some added warranty decisions. I can't recommend Faulkner Cadillac enough. If you are looking for a Caddy, call Ben!
Most sexiest car I own
by Romeoswife1 from Atlanta, Georgia
May 16, 2018
This car has meet my expectations and I’m loving the vibes I get being in this car... I had a Cadillac before but I feel this car is so luxurious. The only thing is the gas is a pain but other than that I’m in love with this vehicle
I recently purchased a new Escalade from this dealership and I could not be happier. I went into the dealership not knowing for sure if I was ready to purchase today, but the staff took the time to help explain all my possible options and great incentives. They were very eager to answer questions and I never felt pressured to purchase a car. When I decided to purchase my Escalade the process went very smoothly even though they were pretty busy. Overall I had a great experience and would definitely recommend purchasing a new or used car from this dealership.
Nice modern interpretation of a classic
by RedCaddy from Waynesboro, VA
April 30, 2018
Having come of age in the era of Cadillac Devilles, Eldorados, and Fleetwood Broughams, I have to admit I was rather disappointed twelve years ago with the unveiling of the DTS. It's not a bad car, but it's nothing spectacular. My daughter-in-law now has a 2006 that I bought and it has essentially been trouble-free. Although a bit a smaller package, my XTS Luxury with Kona Brown interior feels much more exclusive and special. Ride and handling is still distinctively Cadillac, while the interior trim has taken on a much more upgraded look and feel. The six cylinder engine took a little while to get used to after driving a V-8 for years, but it's also turning in 26 mpg average. Can't beat that in a car with that sort of comfort. I bought mine as a Certified Pre-Owned which put it at about 50% of the price of a brand new one. Hard to beat that too!
Bought a used SUV yesterday. Very smooth process, friendly staff and a great price. Would absolutely consider again in the future, no complaints at all, and the car is great.
by Glazeman from Dallas, TX
February 19, 2018
This is a great full-size sedan with lots of power and a really tight turning radius for front-wheel drive. Cadillac has maxed out the creature comforts on this one, and appears to have fixed any CUE-related issues that might have exited earlier. The Premium level I owned had Heads Up Display (HUD) a feature that GM has used extensively in the past. Love the ability to see how fast you're going, the direction, and other data right in front of you instead of having to look down at the dash. All in all, sharp clean styling in a very nice sedan sporty sedan with 20 inch wheels!
We were shopping for a used SUV with certain features. Ben Roberts found one that was being traded in with the features we were looking for, so we decided to wait until it arrived. We were so glad we did! Once we decided to buy, Ben made the process easy and quick. We definitely would refer our friends and family to Ben!
Best Road Car I've Ever Owned
December 12, 2017
This car is smooth. safe and quiet. Gas mileage hit 28+mpg while gliding down Interstate 80.
Driver Fatigue is 0.1 on a one to ten scale.
Ben Roberts facilitated this Transaction in a flawless manner. Responsive and informative every step of the way. This is My third Transaction with Ben in one year.
He epitomizes the term Customer Service and I have recommended many colleagues to Faulkners because of Ben Roberts!
Luxury at its best
by Sgt Bamps from Brockton, Ma
December 6, 2017
Comfort, safety and luxury in this Cadillac XTS Platinum. Never had so many compliments about any other car I owned.
This was the best experience ever all the people are very nice and professional had no issues with getting approved the car was beautiful and excellent condition and is the car of my dreams right now I feel like a little kid again I would recommend anyone to go to this dealership if they're looking for pre-owned or brand new car vehicle
Finally got my Dream Car
by jofrmmo from Missouri
December 26, 2018
This car is luxurious and the smoothest ride I have ever owned. Has all the creature comforts plus. It is an eye pleaser and will get up and go. Loving it!
I liked the staff. They were very helpful and knowledgeable about their vehicles. I would recommend this dealership to my colleagues they will find a way to get the job done.
Terrible ride - not expected from Cadillac
by X CADDY LOVER from south Texas
November 9, 2017
Overpriced and under comfortable can. Cadillac has lost the luxury feeling. Cadillac corporate contacted about bad ride and didn't even try to fix the problem, even though they could have done it. Very disappointed former Cadillac owner
Del is very thorough and detailed oriented with helping you make the right decision that fits your needs.
My 2006 Scion rides better than this car.
by Limo Guy from Philadelphia, PA
November 26, 2018
At first I was so thrilled when I bought this car, it looks great has a lot of room and the trunk space is also amazing. I do a lot of driving so I put a lot of miles on my car, right when it hit 50000 miles I figured maybe the tires were bad because the car was riding super rough I could feel every bump in the road and it violently shakes me around the car every little dip in the road and pothole is terrible. It's like a bat out of xxxx literally. Even though my tires had plenty of tread on it I decided to invest in $1,000 pair of Pirellis, still the same problem the car just rides terribly, I was thinking what happened to the saying rides like a Cadillac? Honestly this is terrible how can they make a car with such a stiff suspension feels like I'm riding on bricks all the time. I regret buying this car and honestly I should have just gone with the Lincoln Continental. I guess I learned my lesson on this one I will never buy a Cadillac again.
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