What a wonderful purchase experience. From my first contact via chat to the signing of paperwork everyone was friendly, considerate, and just plain ole nice! Please give Corey a try when you are looking for yur next vehicle and tell hom Kenny sent you!
Leroy was amazing! Very helpful, polite, he went above and beyond! He called me and kept me updated on everything. He ordered a part for me and made sure it came in the next day, car was fixed and I had if by noon.
Smoky Jennings in Palmyra has phenomenal customer service. I went in for an oil change and was told the 4th oil change was free. I was shocked but pleased and when they brought my car around it had just been washed. Wow-I was impressed with their customer service.
They continually exceed my expectations!!! Amazing employees and service!!!!
As a side note, the woman I met while waiting was from Godfrey which is approximately 50 minutes away and she ALWAYS comes to Smoky Jennings because of the great service!!!
We both appreciate great customer service and I know I'll will definitely buy my next vehicle there!!!
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
I would absolutely recommend this dealership far above the best service available. They always call and inform me as to what was being done and what need to be done in the future so that we can put in our own budget. Customer service is the best! Todd always makes sure we are taken care of! Thank you to Steve Schmitt for caring for your customers make you feel like family.
by 4 boys = time for a mom-van from Carlinville, Illinois
January 26, 2018
My husband and I worked with Tim at Freedom. After my initial inquiry online, Tim immediately followed up, calling me to find out exactly what my wants and needs were in a new vehicle. Within an hour, he had called me with a list of options available in the area and helped me schedule a test drive. From there, he set us up to drive a car like ther one we wanted. After we finished, he helped us find a vehicle with all of the things we were looking for. He worked with us on price and helped us find the perfect vehicle. He worked with us through every request and helped ease my mind as I transitioned to my first mom- van. Every call, request, inquiry and question I've had since our purchase has been answered in a timely manner and completely taken care of.
I highly recommend working with Tim!
I have always been well treated by sales and service departments, this is the 5th or 6th vehicle I have purchased at Brubaker since 1971
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.