My experience was pure joy!, Jon Zimmerman was exceptional! He led me through the leasing process so efficiently! His spunky and happy personality was so uplifting and made me feel like I was your dealership’s best customer. Also, he did an outstanding job of showing me all the bells and whistles on my new Acura TLX. I drove away in my new red car with a huge smile on my face, knowing that I had made the right choice—bucket list item checked!!!!!!! And I must add a huge “Thank you” to Balal who patiently worked me and helped me make the right decision. Bravo to Accura!!!! I’ll
Electrical malfunctions from day 1. Ride is poor.
by Tex from Bella Vista, Ark
January 8, 2019
The car has been dependable though the ride is not as comfortable as I think it should be. Dealing with the dealership has not always been satisfactory.
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
Love my car
by Alberta Redneck from Edmonton Alberta
January 13, 2019
So happy I picked a cts luxury over all kinds of other fine cars. I looked for six months and made an informed decision. Love my car. Cheers !
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
The owner and his wife where amazing. I saw the car online and went to check it out. I was greeted as soon as I walked in. The place is not your average used car lot with salesmen pressuring you. I walked in happy and left with a great Audi Q5. The car was such in great shape I had it serviced at Audi Katy dealership and they even offered to buy my car at a higher price I bought the car for. This is a great family dealership with a great family running it. Now I am interested in a Mercedes ML class they currently have.
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
Nice car very comfortable wife loves it.
by Kbird from Dunnellon FL
January 24, 2019
Has everything my wife wanted and then some. Awesome luxury and roomy and a great deal. wish would have purchased earlier. very clean and detailed to perfection.
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
very comfortable and dependable suv.
by vernag from olathe, ks
August 5, 2018
it is very good vehicle. some of the operations of the many settings are too complex and hard to understand. the settings are difficult but great once you get the hang of it.
This is a belated review of our purchase in Oct 2017. We visited 7 dealerships and considered other luxury SUVs. Sewell won us over with their service, impeccable facikities, availability and willingness to answer questions and by negotiating fairly. This dealership puts the customer first and is honest--a rare quality in the car business. They were patient with the thoroughness of our approach, and even arranged for us to talk to a VP at GMAC when we had an esoteric question on the details of our single pay lease. What a pleasure to work with them.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Sewell Cadillac is the most amazing Cadillac dealership! I just truly cannot say enough wonderful things about them. I have owned a Cadillac for the last 11 years. I don’t think I would get any other car for so many reasons. The customer service is just outstanding. Everyone is so helpful and attentive. Matt Mowrey always goes above and beyond and he should be recognized. The service department shines. Every single employee is so dedicated to their job and they run like a well oiled machine. There is never any waiting around or wondering what is going on. You are always taken care of like a queen or king. The communication is superb.
The waiting area is always so tidy and nice. There is tv, drinks, snacks, whatever you want. They make you feel so comfortable.
The dealership is always sparkling clean, even the shop... it’s insane!
People are always holding doors open for you, greeting you, making sure you are taken care of, getting stuff out of your car and transferring to the complimentary loaner they provide, which is always so nice.
Thank you Sewell for taking care of me and my family and of course my beautiful Cadillac Escalade. We love y’all and appreciate you ¿¿
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
I just recently bought a used Tahoe from Sewell Cadillac. I had planned on just looking and test driving the vehicle but ended up buying the vehicle that same day. Shane was extremely pleasant from the minute we walked in to the minute we left. I've been in the dealership a couple of times and everyone is so friendly and helpful. I felt as if we got the "Cadillac" treatment at Sewell!
Shane has been great! He seemed so knowledgeable about the vehicle we purchased. He knew every little detail of every option it had.
He's even made a follow up call just to check on me and make sure all my questions were answered. Thanks for being so helpful Shane! Just like his name, Shane is just a ray of sunshine!
I would highly recommend Sewell Cadillace to anyone who is looking to purchase a vehicle.
I really like the upgrades over the SRX.
by pinrayhji63 from Macungie, PA
November 6, 2018
Although I miss simple things, as a CD player, I really like the performance and interior upgrades. The XT5 is smooth, comfortable, and has the space wee need.
I've purchased 2 vehicles from Sewell Cadillac and I wouldn't have had it any other way. Initially, I searched for a car and every dealer I went to was... pushy, unprofessional and lacked both class and car knowledge. I just happen to walk into Sewell Cadillac and my entire view of car buying was changed. I would highly recommend Sewell to anyone searching for a vehicle.
nothing better than a Cadillac
by mickey from LONG BEACH
September 20, 2018
I am 74 yrs. old and have owned many cars in my lifetime. All were General Motors from Oldsmobiles, Buicks, Pontiacs and Cadillacs. The ride comfort has gotten better and better. The styling has gotten sleeker and always have to take a second look. Most importantly is the confidence a driver has for the dependability in the name Cadillac.
I found the X5 online- called a salesman that my dad had purchased from previously that he had a lot of respect for. Kelly was knowledgeable, professional and very honest. As for me and my family- he's our guy.
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
Went in to the dealership as I saw a really great deal for a used car online. I worked with Shane Gee who was amazing. The process was a bit long but its because they were busy but the facility kept me, my wife, and my 5 year old son occupied. They had a play area for the kids and food and drinks while we waited. Overall the best car buying experience I've ever had.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
Just replacing the battery under warranty . Every thing went smoothly and very fast without any problem. I am very happy that there was not any charge on the replacement battery
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
Asim is a phenomenal salesman who exhibits patience. David Le is unquestionably the best member of a finance team I have worked with. Would definitely do business again in the future.
Very comfortable car.
by Karensuebee from White Bear Lake, MN
January 16, 2019
This is the fourth Cadillac I’ve owned & I’ve been pleased with every one! Comfortable & dependable ride. I intend to buy another in a couple of years.
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