The only reason I'm writing this is because Cars.com wanted a review for these guys. . . Be careful what you wish for!
Late one Friday night I was searching Cars.com for an older Chrysler 300C. I wanted specifically a Cool Vanilla white one; this dealer had the only listing on Cars.com inside a 50 mile radius at the time. They are a solid 50 miles from my house so there is no way I'm driving that far for a test drive unless I know for sure it is there and available.
Google says they're open until Noon on Saturday so it is important to communicate early so I can make the hour+ drive for this car, thus I used the Cars.com email feature to contact them and requested they call me to schedule a test drive.
You'd think it's a slam dunk, right? They had that car sold to me already, all they had to do was call the number or reply to the email and if we could have reached a fair deal (and the car was in as good shape as depicted) I'd have driven it home that day.
But they didn't call, and they didn't email, so they did not sell me a car.
You guys get 3 stars: Neutral . If you intend to use cars.com to sell cars, you should be responsive when potential customers use their tools.
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