Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
Great service as always with service advisor Jose and service assistant Delores. Both take the time to hear your car issues and concerns. I feel Jose is very honest about the best course of repairs for my 2011. Delores makes sure to communicate my message to Jose for me. Delores makes me feel like an appreciatived customer. I have been a customer of Frank Hyundai for more then 25years and I’m always treated professional. However I have come out of pocket about $1459 in the last 3 months.
Customer service outstanding !! They actually help my dream car come to life thank you !! Jenni, Nate and Michael in finance thank you again !
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