I???ve bought three cars from Bountiful Mazda, and I???ve had all of them serviced there as well. I feel well cared for in all of my transactions and appreciate the conscientious culture of this dealership. They understand customer service.
Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I was sad the agent I spoke with left. Plan to work with. But the car I came to see. To trade. Didn't fit. My liking. I came for a 4 cylinder. Gas saver. But they only had one. I believe the car needed body repair.
The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
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