I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We brought our Accord in for an oil and filter change. The service rep suggested some additional service items to consider, like tire rotation. Everything that was recommended made sense considering the miles on the car and the work was done in a reasonable time frame especially since we called to make an appointment just an hour before the service.
Cornelius Sullivan is a rock star! He paid attention to what I was looking for and didn’t pressure me to buy something that didn’t fit. Randy Hughes negotiated a transfer from a dealer in Indiana. They got exactly what I wanted-no more, no less. It was a fair deal. Cassie was great working the finances. I picked up the 2018 Jeep Grand Cherokee, and Cornelius went through all the bells & whistles with me. They stayed late to complete the deal when the car arrived. They worked around my hectic work schedule & stayed in touch throughout the deal without being pesky. Best car buying experience of my life!
Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
My purchase at Serra was one of my best experiences purchasing a car. There was no pressure and they were easy to work with on the price. The car had an issue with the AC that we did not discover until after we took delivery. My salesman Anthony Keys and the sales manager took great care of me and resolved the issue the next business day. People in the service department were friendly as well.
Recently went to jimmy gray chevrolet for the purchase of a new car which was much needed upon arrival my husband and I had prayed and there was the salesman jeff waiting at the door from there on the Lord started connecting the dots from the time Jeff got my information he took that ball and ran with it he went that extra mile over and beyond also charlie went continuously stayed on it he didn't let go before I knew it I received call if you've been approved music to my ears so I want to thank you guys again Jeff and charlie keep up the awesome work you guys do and thanks again for having my best entrance at heart glory to God. Thanks again from Rick and staci harris
I would like to say a BIG thank you to Martavius Wood for a great car buying experience. Your knowledge, professionalism, and customer service was great! You made the dreaded car buying process a breeze. If you want someone to help get you a great deal on your next vehicle, Martavius is your guy.
Drove onto the lot. Met by Martavius Wood. He was very knowledgable about the product I wanted. I did not feel hassled. He made the car buying experience very smooth. This young man was very courteous and professional.
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