I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have never had a better experience buying a car. The salesman came highly recommended and he far exceeded my expectation. His interest was more about getting me the car I wanted, not a sale for himuself. Everyone there made me feel welcome as if I was part of the family! I'm one of the Crivelli gang for the rest of my car needs. I couldn't be any more pleased.
Grabiak had my vehicle 2 weeks. When I drove 25 mi to take it in, the key fob buttons were not working. Replaced max amt of computer components. Car fixed? Went to pick up, wouldn't start. Battery dead. Not their fault even though the battery was fine when I drove it in. Hed to buy new battery. Not at Grabiaks, I wouldn't. Never going there again. Same for my son and his family and friends.
Stacey Short was very professional and made the service process go smoothly. I liked the fact that she let me know the costs upfront. She has my appreciation and thanks.
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