I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
We highly recommend CARR Chevrolet to anyone we know and don???t know! You are reading this review to determine if you should go through them and I???m here to tell you ABSOLUTELY!! We had a great connection with Ben Mcfadin from start to finish. He spent the time with us around exactly what we were looking for. My husband was in a couple times talking about the various new 2019 trucks and what would be better. He was extremely knowledgeable about each model and there was not one thing he didn???t know. The day we stopped in to check out the new inventory Ben was there with a smile knowing a new truck just came in that fit all our needs. After a quick and fun test drive we were sold. Ben was so helpful and made the next part of the process go by quick all while letting us discover more and more of the truck. Overall we worked with Ben, Jamie Larios (Sales Manager), and Reza through our entire experience and I would do it all over again with this team. The paperwork involved was explained throughly and there were no surpises. Heck we were even laughing during it as they were so personable. They were honest and straight about everything which made it that much better. Buying any vehicle, especially brand new is extremely nerve racking and a huge commitment but with these gentlemen it was a relief. You won???t be disappointed working with CARR Chevrolet!!
I liked the overall buying experience. My only recommendation would be to update the inventory online faster. Went there looking for one car only to find it was sold the day before, very disappointing.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 5, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
Cameron and Michael made the buying process very simple and straight forward. We purchased two new vehicles on the same day. One of the cars was a dealer trade from a dealership near Seattle. The car was delayed due to bad traffic. We completed the paperwork while we were at the dealership. My son was then provided a loaner and the dealership then delivered the car to our home the next day in Lake Oswego.
This dealer is very easy to work with. Parts department very knowledgeable about the operation on my car they were going to do unfortunately did not have the parts to fix it that day. I have another appointment at the end of the week expect we done well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.