I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
We bought a used car from Monona and the rewards program and service is tops. The loaner cars are not crappy looking cars. We've even driven a new pickup for a loaner. Friendly employees. I recommend them to everyone.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
I have bought four cars through this dealership, and they have always done a great job from the beginning to the end. Drive through their lot and check out the huge selection of inventory! Ask for Jim Hendricks, for a great deal!!
The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
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