I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I???ll continue to do business with Premiere.
Almost fixed everything , for the most part everything I took it in for was fixed . I still have an issue with my temperature gauge malfunctioning. Got to reschedule a visit to have it checked out more thoroughly. It could also came with a courtesy wash since my car was twice as dirty when I picked it up as opposed to when I drop it off , plus it smelled like gas and oil. Other than those two issues I don???t have any other complaints. The schedule maintenance was high in price also but hey what you expect nowadays.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
Brent Edwards was amazing. It was my daughters first car purchase on her own. He made her feel calm and relaxed and took her seriously. We had negative experiences at other dealerships. BUT. He was so patient and worked with us so well. He made the experience so exciting and easy. Thank you to everyone at Hendrick for the wonderful car buying experience!!
I received the best service and experience for my new vehicle purchase. Jessie was an absolute pleasure to work with and went above and beyond to make sure I had everything I wanted and more in my vehicle. He was very knowledgeable of the vehicle I wanted and everyone in the dealership was so courteous and friendly while I waited for my vehicle. Even the car detail team was extremely helpful with making sure my vehicle was cleaned properly. The finance manager, Kate, was very helpful with paperwork and explaining the financing options I was receiving. Overall, I had the best experience and I am so thankful for the entire team at Hendricks???s Chevrolet!
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Great service and awesome turn around time. My service assistant was straight forward, not trying to sell me on any unnecessary maintenance jobs. Will return.
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