I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.
While in the process of looking for a used car I ran across one that I was interested in at Magee. Once I sent in a request about the vehicle I saw the very next day I received a call and we texted back and forward for a couple of days. They answered any and every question I had in a timely manner.
We drove from Southaven,MS to visit this dealership. They had a camaro I wanted. The whole process from test driving to finance took about an hour. Quickest time I’ve ever had purchasing a car! This place is awesome. Thx again!
I went in and Tre helped me out the whole time. And when the financing started and was taking a min he takes with me about outside personal stuff. Not you typical sells person. I would recommend anyone to check this place out.
Patrick Rowe in the service Dept. was the best service manager I've ever dealt with. He is professional, helpful and honest. I truly felt like he was looking out for me and my Recent Cadillac Purchase. Thank you so much!
I went in for an oil change and tire rotation. My car was taken immediately, and, as usual, the staff was very courteous and knowledgeable. I purchased a vehicle from this dealer 6 years ago. I did not purchase one on this occasion.
The wonderful gentlemen at Ross Downing went above and beyond to make sure I purchased the vehicle I wanted at the price I could afford. I can’t thank them enough! I will definitely be a return customer and I highly recommend this dealer! Thanks again to Bob, Marcuis, Chuck, and Dion!
I needed a new car and planned on getting one from this dealership but my plans were changed by unfortunate circumstances. The team here did help me with a situation that at first seemed hopeless. My father passed away in 2016 and I was left paying the note that I could no longer afford. Ross Downing bought the truck for a more than fair price. I was very pleased with their service from the time I stepped foot on the car lot until I left. I definitely plan on doing business with them in the future. I would recommend Ross Downing to anyone.
Everyone on staff that I dealt with was very friendly and helpful. My recent auto purchase went by so smooth and easy. 10/10 Will make my next auto purchase through Ross Downing. Big thanks to Smiley for taking care of our needs and concerns.
Though I was not able to buy my truck their they were very helpful . The truck sold before I could get by there .
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