Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealerships are. We first took a test drive and Chris pointed out all the features of the vehicle. We then built the car out online to try and get a rough idea for what the price would be for all the features I wanted. Originally, I was planning to get the LT and Bryan went so far as to find an exact match for the vehicle I wanted that he was ready to bring a car in from Michigan to get it to us. Furthermore, the first price that was given to us was well under what we were expecting, enough so that we asked them to give us a price on the Premier trim and the price that came back on that is what we're expecting the LT to be after we went through some negotiating. Brendan came to introduce himself early in the process and was helpful in explaining the warranties and drew everything out on paper for us. Upon signing all the paperwork, we met with Eric who helped us handle everything with the insurance company. Would recommend these guys for getting a good deal on a car, will write another review upon my first service trip there.
The best car buying experience I have ever had....hands down
by maryj7672 from DealerRater.com
December 6, 2018
As a female sales management professional in a premium brand category, I was both anxious and excited to buy my next new vehicle. I consider myself a brand loyalist and if I love my experience somewhere, they will not only earn my trust, but my future business as well. I was ecstatic to go to the new Ciocca Chevrolet of Princeton even on what turned out to be a windy and cold night, only because the experience was top notch. I was greeted by Joe Vazquez.....outgoing, well put together, savvy and enthusiastic. Not to mention....sharp! Joe "peeled away at the layers of the onion" as we like to use this analogy in our own world. He asked me questions to get right to the heart of what I not only wanted, but NEEDED! He put me in just the right vehicle for ME and that is what exemplary service is all about. The rest of the experience was made further superior with the help of the Manager and Finance Team. I could not have asked for this experience to have been any better if I wrote the scenario myself. James worked with Joe on pricing I could afford and Brendan and Zach made sure I understood extended warranties, the Ciocca Promise and what I should expect as customer.....or in my world, a CLIENT! Thank you guys for a wonderful car buying experience. I will be in tomorrow with some homemade goodies for all of you and to show off my new Chevy Equinox!
Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.
My salesman Jason was customer focused and I didn't feel like he was ripping me off. I have bought about 16 new cars in my life and this is the first time I did not feel buyers remorse so that says it all. I am driving around with a big smile because of Jason!
Anthony was very helpful and patient with us during the process. We had seen the car online and went in to take a look and test drive. He walked us through the whole process and answered all of our questions. I was quite nervous going into the dealership but Anthony made it so smooth and easy. I would definitely recommend to anyone looking for a car :)
I had a great experience at All American Chevrolet
by Anthony from Staten Island, NY
December 3, 2017
I had a great experience with my salesman Bill and everyone else i dealt with. They were kind, courteous, helpful and very professional. Bill was very knowledgeable about the vehicle i was interested in. The whole experience was one of the best I had with purchasing a vehicle, overall very smooth and seamless.
Joint effort to accommodate my situation the whole team
by Vinny9 from DealerRater.com
August 6, 2018
I had issues with my Silverado, the service team went out of there way to help me so far and are telling me they will accommodate me with a loaner truck so I can continue my work my livelihood.. it stinks to have problems with your vehicles especially one used to support your family but so far very pleased with the effort put forward to help me.. hopefully everything will go as planned. Thanks guys
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