The guys at koeppel GMC Chevrolet are absolutely wonderful they will do whatever and whenever it takes to help you to meet your needs David is great as helping you find and pick out a car that meets your financial needs Roland is awesome at helping you finance and get the warranties that are needed for your vehicle that make sure you're covered for a reasonable amount everything about that company says so much and has so much integrity and character I was so happy to be able to work with them on finding a vehicle
Mark V did a great job working with my crazy family to buy two cars. He was patient and helpful, and never resorted to creepy sales tactics. We will continue to work with mark and Copple for years to come. Thanks!
Really great experience, there was no pressure at anytime to buy or try to get met to buy a different veichel. The salesman answered all my questions. The finance person was really nice explaining all the different options available and at no time was he pushy for me to buy them. I would absolutly recommend to friends and family.
2015 Nissan, Rogue 33000Miles. I just love it so much. Actually, before I bought this SUV, I visited several dealers try to find a dreamed car. Compare with different model, style, color, price, I decide to have this one!
Wouldn't go anywhere else for a new car or service. We have purchased our last 2 new cars from Gregg Young. We have serviced many vehicles at this location. They have always been willing to work with us.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Today I walked in and was greeted by Mike at the front desk. He was really helpful, and walked me through the approval process which i have no experience with. He was really friendly and answered all of my questions. I left with a new car about an hour later. Im kind of in shock at how well this went. It was quick, easy and he was really friendly. Thank you Mike!!
John has been excellent keeping me posted on the progress of the repairs. Awesome customer service. Came highly recommended from Gorges Volvo.. Gregg Young’s body shop handles all the Gorges dealerships body repairs. Would come back again
It seems that GY is working to improve the customers experience. I only come in for service and always leave satisfied other than they rotate the tires without asking and having a unexpectedly higher bill is not fun.
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