Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
Leasing our new Silverado was easy and painless thanks to our Salesman Jerry. We got a fair deal on our trade-in and are very happy with our new truck. We highly recommend Victor Chevrolet for you next vehicle.
Ryan???s vehicle knowledge is incredible. He had a detailed answer for every question we asked which put us at ease. He made the process simple and is so down to earth. So often you???ll get a pushy salesman and that is not who Ryan is. Highly recommend!
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
Staff is fantastic. Quickly answered all my questions and prepped my car for service. Service completed in under an hour. Completely satisfied customer here who will definitely be back.
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