Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
This is the place to go if you want a no pressure, no nonsense, straight-talk car shopping experience . I dealt with Brad, who, from start to finish, was low-key but very attentive in his sales approach. He was well-versed about the equipment offered on the car I ended up buying, quickly and efficiently took care of pricing my car's trade-in value, then got me set up with the dealership's finance and title processing people. Stephanie put together all the needed paperwork quickly-- very efficient and knowledgeable---and I was on my way.
Thanks for doing a great job of detailing my son's 2004 Impala. He loves it. I've been a customer on and off a few years and you recently helped me diagnose a clogged catalytic converter. Your diagnosis helped my old car get better gas mileage after I got it repaired.
Bought our Equinox and the sales process was an enjoyable experience. Jenny treated us GREAT! She was a pleasure to work with. Had a little issue with the service writer when we had to get some warranty work done, but we got through it ok. Would just suggest that before service tells a customer his repair isn't covered under warranty because it's older than 3 yrs, he checks first for extended warranty. Bottom line i will come back when i'm looking fo another vehicle and hopefully Jenny can help us again.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Really smooth process went pretty fast and well. If you are looking for a good quality new or used car definitely check out George white first before driving back and forth to Des Moines or elsewhere
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