I visited Ray Price Mt. Pocono and leased a 2018 Ford Escape. Mathew C. was an absolute pleasure to work with. He was very professional and friendly! He made the process very smooth and answered all of my questions. I am very happy with my new car and my experience at Ray Price Mt. Pocono! Thank you to the staff and again a special thanks to Mathew C. !
I was looking to buy a used car. I knew make, model, mileage and price that I wanted. Found one on Ray Price website. Talked to them as I did not want to drive 200 miles and find a problem. Everything they said was accurate and I found exactly what I wanted. What a great team of professionals. An excellent experience.
I've been going to Ray Price for service for ten years and have no plans to go elsewhere. Rich and his team are courteous, professional, efficient, and fair. Scope of work is always accurate, time frame and cost estimates spot on. Thank you for making car service (standard maintenance, factory warranty, recall, inspection, and major work, too!) easy and local.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Mark, Rob, Rachael and they entire staff were great to deal with. Everyone was friendly, helpful and knowledgeable. I will highly recommend Sherwood to others interested in purchasing or leasing a vehicle. I look forward to dealing with your staff for many years.
My husband and I had just been jerked around by another local dealer and went in with a bad taste in our mouths. The salesman was straight and honest with us. He didn't disappear for lengthy amounts of time and say he was "speaking to his manager" like a lot of other dealerships do. We ended up getting our new vehicle from Bonner and will return for future needs.
Fernanda did a great job keeping me up to date on the service of my vehicle and explaining the work being completed. She was professional and understood my concerns.
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