As soon as I went out on the lot, there was a voice asking if he could help me. Ben introduced himself to me and there was just a friendliness about him. I told him what I was looking for, they didn't have the color that I wanted. Ben wasn't an aggressive salesman. He asked me what I was wanting on my new vehicle. I told him. We went into the office and he went to searching for the kind of car that I would be interested in. He really worked very hard to find the car that I wanted. And he did just that. I have had my car for about a week and am very pleased with it. I can't say enough about how well Ben handled the transaction. This is the 4th car that we have bought from Rockdale Country Ford. They do work hard to please the customers. September 6, 2017
I drove from Houston to look at a used truck I saw online. When I got there, I decided I did not want the truck I test drove I worked with Geoff Lee and he showed me another used truck. It was spot on perfect as to what I wanted. The purchase experience was great. No pressure to purchase or look at any other trucks. My wife and I were both very comfortable with Geoff and I will honestly say if you are looking for a car or truck - talk to Geoff - he is nothing less than amazing. This was well worth the drive from Houston.
Excellent customer service and great knowledge on the market value for cars. Showed the best reasonable deals possible. Overall experience went very well. Listened and found everything I was looking for in a vehicle.
As a consumer i have high standards for any place i choose to earn my time and money, Sterling has definitely made me gasp when i think about a rewarding shopping experience, my salesmen Jean Saint jour couldnt have been a better salesman, im a give and take person and respect is big, my experience with my buying process was great, usually im the one ranting about how bad service is. Sterling you got me on this one! Keep it up and make sure to ask for Jean!
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