My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
The service team at Fuccillo Nissan is excellent. They are friendly, professional, and very efficient. I was very late for my oil change appointment and they squeezed me in anyway with no extra wait time.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Saw car on website, was very clean, spoke to manager, he said car was as clean as the pictures. I bought the car sight unseen and had it shipped to my house, car looked better than pictures. The guys here took care of everything, financing , shipping . Was a very positive experience all the way around.
Was hesitant about going back to burritts. Had been there years ago and it was not a good experience. The place has totally changed now for the better. New management, new salesman, the building has been updated and has also added a lot more services. The salesman were very professional and not pushy. Found exactly what I wanted in a truck and didn’t ask me to go look at a more expensive model. Business manager there was also great. Did not low ball me on my trade in. All around great experience.
I cannot say enough good things about Fox Toyota Subaru and Jamie Parker, the rep that assisted me with purchasing my Subaru. I knew exactly what I was looking for and Jamie understood that. He did not try to sway my decision one way or the other, he answered questions extremely well and knew the ins and outs of the car.
If you are looking for a helping hand as your buying your car, Jamie is your guy. There is no pressure, the customer service is fantastic, was even impressed with the coffee they had.
Highly encourage every car buyer checks out Fox Toyota Subaru.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I bought a 2013 Ram 1500 beautiful truck. Wouldn't trade it for anything . Never had a problem with it. If I call for something they have a answer for me. Thank you for selling me this truck I love it
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