This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
We went to Don Franklin Ford after all other dealerships fell through. We spent the better part of 5 hours looking at 3 or 4 different cars, one of which the company offered to have brought it for us. They were hospitable in every way and the gentleman who helped us wouldn?t stop until we found a great car at a decent price. Though it took longer than expected, we ended up with a great deal on a luxurious car. I will be shopping for cars here from now on.
I am a second time buyer. I am competely sold on A Toyota! It will get you there. I had mine for 8 years so I thought it was time to buy again. I felt like there was no where else to buy but from T & T again. They did all of the hasle work and all I did was drive the car and sign my name! Great team! Keep up the good work.
Another Toyota vehicle experience at Toyota of Somerset. We have lost count of the number of Toyota's we have purchased here. Jeff Hall has always provided us with the best service possible. The professional and friendly staff have always met our needs and provided the best deal going. We appreciate the help given by quality staff. Wanda and Randy F.
My experience in buying a certified Toyota from Christian Long could not have been any easier or more stress-free. Christian was never "pushy" - rather, he was polite, knowledgeable and answered all my questions. I wish him all the best as he continues his career at Toyota of Somerset.
They always treat me good there! That's were I bought my car. And I'm very satisfied with it. Everyone is friendly and knowledgeable! I like that, and willing to do anything to help you! Thanks have a blessed day.
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