Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 4, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
K.C. (Kyle) was very helpful and explained the purchasing process very simply and matter of factually. He was courteous and respectful and eager to do what it takes. I exchanged emails with him for awhile before going to the lot. I made an appointment with K.C. so he would know I was coming and be available and have time for me. K.C. had a couple or three trucks for me to look at that was based on my email feedback. The test drive process was very easy and quick (or as long as I wanted). Took about an hour or so to start the approval process but that was including my test drives. I was hoping to get it all done in about 3-3.5 hours and took about 4.5 but that was no fault of K.C.'s just the time it takes. I strongly recommend to use K.C. anytime you are looking for a vehicle. He will show you respect and no pressure.
by Nikki & Josh Finklea from Huntsville Alabama
October 30, 2018
Me and my husband thought we could NEVER buy a car with our credit score, but the guys at 1st Stop proved us wrong they were fast straight to the point and did not give up on us and the day after i drove the car i was going home in it!!! I would buy from them again and I highly recommend anyone to do the same!!! I PROMISE THEY WILL DO EVERYTHING THEY CAN DO TO PUT YOU IN THE CAR OF YOUR DREAMS!!! iF I COULD HAVE GIVE THEM A 6 STAR I WOULD HAVE!
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