I am 300 miles north of this dealership...I spotted the Silverado I wanted on their website....about 20 minutes later the bottom line deal was done. Lindsey..Casey...James C..and Jeremiah were great and very knowing of their vehicles. Dave O. delivered it....this was actually a somewhat fun experience....I read about John Hiester in a few articles and watched some videos. He has delivered on his word !
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
Cross Creek Subaru and my salesman Myk made buying a car a wonderful experience. My husband is housebound and this was the first time I had to deal with a major purchase by myself. I was never talked down to or treated as a "woman" who does not know what she is doing. Myk went out of his way to make sure I could take different cars home to be sure my husband was comfortable sitting in them. When we made a decision I met with the General Manager who took me through the complete process of settling on a final price. When I picked up the car, Myk made sure I understood all the "bells and whistles" my new car has. Today I met with a Starlink specialist who answered all the questions I had come across the last three weeks. I am looking forward to having a great long term relationship with Cross Creek Subaru.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Was easy to get an appointment even after Hurricane Jolene. Welcomed, listened to by Ms. Marsha Honeycutt and picked up where I was informed of the issue, part ordered and she stated she would call when part is in. Great experience
He is very helpful and gave me a lot of suggestions,very kind, and answered my questions very patient. When I lost my only key to the car in the car, he helped me to contacted someone to help me open the door.
I was not sure what kind of car i wanted but i Knew i...
by dalepwilliams from DealerRater.com
July 2, 2018
I was not sure what kind of car i wanted but i Knew i needed a van. Juan took the time to go through each one and show me features that i may like or dislike. For an old timer like me, it sure was great to see a nice young man take the time to help me out. I've been buying at Go for years now and the way I get treated there I sure will be back.
I initiated contact on a particular vehicle and was promptly answered in a very professional manner. Never felt pressured in any way. The vehicle was displayed in great detail. I feel that Boris would be a fine person to do business with.
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