The salesman, Mr. Micheal Williams was excellent in finding what I wanted in a Used Subaru. He was very patient and was able to find what I was looking for. He over did himself by looking up items, bringing cars for me to try, explaining the details of the car and what it had to offer. I came back twice to him to know that he would find what I was looking for. The only negative experience with the dealership was when the managers would talk down to him, for something he didn't do. Otherwise they did work with me with their prices and wanted to make sure I was pleased.
I have bought a lot of vehicles over the years and it has always been something I dreaded. Kimberly made it all so easy, and so comfortable with no pressure at all. The best car buying experience I've ever had!
I was very pleased with our sale agent/sale representative Mr.Donald! Great job!He made sure that my son was going to get that 2015 Honda Civic!We got the car the SAME day!We will definitely be buying ALL of Our vehicles from CLEOBAY HONDA of KILLEEN,TEXAS!!THANKS AGAIN and GREAT PRICE!
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
Low on sales pressure and highly focused on the customer's request for personalized service. Quentin had been dealing with me during a very difficult period where I was transitioning into a new job and environment. I actually took about 9 weeks from when I decided to get a new car up until I actually signed the contract. He even helped me to acquire a loan points below what my bank of 14 years was offering. Don Ringler Toyota treated me like family. Kudos to Kimberly in financing!! David Sosa
Antonio & Chance were great to work with when I purchased my 2017 Nissan Frontier.
No pressure, easy going, professional, and cared about my needs more than theirs! Their new facilities are amazing as well!
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
I was looking to get into a cheaper payment and be able to have room for car seats. Jeremy and Courtney helped me and found a journey and I even picked the color and features. They were great on getting what I "thought" I wanted. The next day I let Jeremy know that I was not happy with the car due to it was too small and missing features that I didn't think about before. Two days after that, Friday, I let him know again how extremely UNHAPPY I was with this car and that I wanted back in a truck. I was told that there was not anything that could be done and I would need to drive it for a year or so and then trade it in. Saturday, I spoke with Courtney and told him I wanted a truck and that my daughter could trade her car in for the journey and I was aware that my payments would not be as low as we got them. On Monday, I was told that nothing could be done until the title work is done, which is 2 more weeks. So then, I will have been miserable in this car for 3 weeks, putting miles on it and lowering the value of what they can give me as trade. I do not feel that they have done all that can be done, especially for a loyal customer, as myself. This is the 4th purchase that I have made from this dealership and it is probably the final purchase my family will make there! I already have another dealership working on getting me in a truck and my daughter in the journey. It's a shame that Stanley Dodge could not make sure I was 100% satisfied after the sale! I do not recommend a dodge journey for anyone with car seats!!
Ernie Motloch made purchasing my new jeep easy. It was a pleasure doing business with Ernie at Mac Haik. He ordered my jeep with all of the features I requested and there were no surprises with the price. It even arrived earlier than expected!
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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