My husband and I have purchased all of our vehicles and motorcycles at TNT Auto with the exception of one. With more than one location made it easy. If they didn't have what we wanted, they would find it. Everyone that works at TNT are pleasant and down to earth. They do everything to work with you to find that vehicle and very helpful when it comes to financing and making sure vehicles do not leave the lot with any major issues. Safety is a big part of their business. When it comes to trade-ins, they are very fair. All the dealers have a wonderful personality and make you feel comfortable, not to mention they are up front and don't hide anything. Honesty with this dealership has always been great and gets us in just to say hello. They make you feel welcome. They do check back and make sure that you are happy with what you bought and if you have any problems. They take that extra step to make you feel good about them. Shane and Larry have wonderful personalities and they are at the Boulevard location in Kokomo. I would suggest that if you are in the market for a car, truck, or motorcycle, to go and talk with anyone at TNT and you will be satisfied. I know we are.
Everything went so smooth with Button Dodge! Went somewhere else orginally to buy a vehicle and they werent willing to help. I went to Button and they did everything in their power to help me out and get what I wanted! Jamie Hansen was my salesman and he is awesome! If anyone wants someone that is willing to do anything for you, ask for him! 10/10 recommend Jamie and Button!
All was great except the last few visits Ive been able to smell cigarette smoke while I waited and I leave smelling like it. I deal with the public in my job and at my church and I don't like going back to either smelling like cigarette smoke.
I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
I was satisfied with the service I had received, my wife had an issue on her Buick about her cell phone incoming calls on her radio, one of the salesman came out to solve my wife's, situation for her, she couldn't program it herself. She was completely satisfied, as the saying goes HAPPY WIFE HAPPY LIFE ! Thanks again.
I purchased my Buick last week and I'm pleased with the customer service I received. The entire process was smooth and I would recommend this dealership to anyone. I'm looking forward to my first service visit!
I knew what I wanted when I went in. Spoke to Garry and he assisted the process along. Very friendly people, no pressure and very helpful. Excellent customer service. Extremely satisfied!
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