Steve Songer. That is who you want to ask for. Steve Songer
The best experience I have ever had at a car dealership and my life and I am 60 years old .
I was on my way down to the Florida Keys from Traverse City Mi to live for six months, when in northern Michigan 80 miles from my home I hit a deer and totaled my car.
I rented a car up there and throw it down to the villages Florida. The next day I went car shopping. The first place I stopped was Phillips. I was in the parking lot and Steve came up on a call from Garth. I swear he was like a friend of mine when I met him. I trusted him.
It was truly a great experience and I got a great car also! Thank you very much Steve, Chick and the rest of the Phillips machine!
This was my first time buying a vehicle from a dealership and I have to say I had an amazing experience! My sales consultant was Chaz McCord, he was very honest and polite and extremely helpful with this whole process I drove off in the 2017 Chevy equinox the next day after coming by to look at it!!! I will most defiantly recommend George Nahas Chevrolet to all of my friends and family!!!
Already have recommended to a friend who also bought and was very happy with his experience at George Nahas Chevrolet. My experience was good; Anthony Stultz is a knowledgeable salesperson who is concerned about his customers and their needs.
I can not say enough great things about this dealership and its staff. The whole buying process was curteous, polite and the way car buying should be. No pressure straight forward and a pleasant experience. From my first initial internet emails answered quickly by Halston Schaffer and then the great treatment from salesman Chaz McCord I can not say thanks for such an easy and painless transaction. My past dealer experiences were no where near this genuine. Thanks again and will definetly be telling everyone looking for a vehicle to stop here first.
Within an hour or so I had the vehicle in my hands. Never have I purchased a vehicle so fast with so little work in my part. With the help of Ron I???m a satisfied costumer for the 2nd time through Don Mealey and their staff.
My wife and I went in to test drive a couple cars, Gustavo met with us wasnt the 'typical' salesman. He was patient, professional and no BS. We left with a new truck at or below what I was willing to pay. I would reccomend Gus and Don Mealey to anyone looking to buy a car. Marc the finance manager was also extremely easy to work with.
Salesman Jeremy Noles was an excellent sale person who was c
by O'Banner from DealerRater.com
November 26, 2018
Jeremy Noles and Mark Anglin was very professional and helpful.They both worked patiently with my husband and I in our decision making.Jeremy wasn't pushy and his personality was wonderful. I have purchased 2 new card in my life and no one was as positive and professional as Mr. Noles and Mr. Anglin. I had a wonderful experience.
Had a great experience at Napleton with help from Claudia A. I’m currently narrowing my choice down between two cars and I will be back to purchase one of the two. Napleton Clermont is the place to go and Claudia A is definitely is the person to talk to for exactly what you want
I had a friend with me and we had visited another nearby dealership and had a completely different experience. Christian answered all questions and proved to be very knowledgeable. He was very polite and professional during the entire process. It was also nice to have 1 person to deal with and avoided the TO manager hand off!
An overall positive experience. However I would like to make a suggestion or two. I left my car off and the shuttle took me home. Later that afternoon I got a call saying that they were ready to pick me up. When I arrived back at the dealer I saw the service adviser she said that the car wasn't ready yet. Huh? She said the reason I was picked up was so the shuttle driver could be off the clock at 4 PM. I guess their priority isn't with the customer. So I end up waiting over an hour for them to finish. Had I been told the car wasn't ready yet I would have told them to have the shuttle driver come pick me up sometime tomorrow at their convenience. That hour that I waited could have been well spent at home completing a project that I was heavily involved in. Item 2: A Coke and snack machine would be a great idea in the waiting area. My waiting time started at 4 PM where there was only 1/3rd of a donut available...and water.
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
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