What an amazing experience! My son found a car he wanted and we had financing through our credit union, however, they only do 90% loan to value. We walked in and told Matthew where we needed to be on price and he made it happen just like that. We had been told by 2 other local dealers that 90% was ridiculous and they couldn't meet us.
On a personal note, Matthew is an AMAZING person. He was responsive to our request and even drove the car to our mechanic to let him check everything out! He really went the extra mile, even coming in on his day off to seal the deal. I know other dealerships who think they are where relationships happen, but that was not the case, Honda of Bay County has my business from now on!
Pretty only goes so far!!
by Brenda O. from Essex, Maryland
January 9, 2019
Sporty and racy but can’t handle very well in any type of wet weather. My car was rear-ended at 70mph and needed over $12K in repairs. It never drive the same again.
Was looking for a chevy equinox and wanted to trade in my 05 cadillac deville base model. My car is in great to mint condition with 144,646 mileage everything stock as bought in 05 of showroom floor. But because I am a fry cook they seemed to believe that maybe I couldn't afford the car and tried to talk me into a number of cars I was not interested in. And I ended up leaving and not going any further than verbal discussions about cars I don't want. I'm sorry but part of sales and customer service is to make sure I'm happy regardless of your opinions on the matter. And I won't state the man's name because I'm sure he needs his job. But to you sir and anybody else on the staff that does this please remember I'm the customer and you should listen to me and what I want. Because I wasn't in the market for a car for you. I wanted the car that would make me happy. Not coat your pocket better or get the garbage of the lot To make you happy. So please listen to me.
by Kcoolbeans from Arlington, WA
January 14, 2019
Look at the ratings. They speak for themselves. Excellent car. very beautiful. I get a lot of compliments and am a very happy buyer. I would recommend this car to anyone
This car is awesome for looks, but not so great when you are short like me. I could barely see over the steering wheel :(
No car I've ever owned has compared to the speed and get up this one has though! I absolutely love the vehicle- just wish I could see!
Excellent customer service under odd circumstances
by subverb from Panama City, Fla.
June 19, 2018
I was not sure Bill Cramer GM would agree to clean up water stains on the back seat of my new truck. The stains were caused by another dealer 100 miles away when I bought the truck a week earlier. Service writer Mark Hunter contacted the other dealer and arranged to have the seat not just cleaned but replaced under warranty. It was an unexpectedly pleasant experience. Bill Cramer GM had not been able to match the truck selection or purchase price of the other dealer, but certainly was helpful with service.
First time driving a camaro
by Beth/orangecrush from Waynetown,indiana
December 29, 2018
I enjoyed the test drive.led me to the purchase of a new 2018 camaro!christi hubler chevrolet had car out front ready to testdrive.what a ride,i will soon have a lifesize hotwheel!
I worked with Erin at Bill Cramer Chevolet and she was very helpful and knowledgeable. I will call her again when I am ready to make a purchase.
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