Went to buy a used car and was very pleased to have a helpful sales rep. He was polite and knew what he was talking about when I told him what I was looking for and what my price range was. Highly recommend this dealership because they made it very easy to purchase from them.
David Flores is a very good representative of AutoNation and a very good Service Representative. David ensured the service was easily scheduled and my truck maintenance was done correctly. Sincerely Tom Bowman
I love the sales and finance department. The service department needs a lot of work. When you purchase vehicle and purchase that service/maintenance package, and you go to get your vehicle serviced, employees act like they are giving it to you for free. Need major improvement.
Crystal Franks is a true asset to the service department at Mike Shaw Kia! She is quick to respond to my service questions and requests. In addition, she always provides accurate expectations for the time it will take to complete the service.
Met with Crystal once at the dealership. I explained my concerns and told her about a few promises that were promised. Crystal told me she was going to make thing weight and she fulfilled the promises that were given to me in June 2018. The other issue Crystal and Morgan jumped on it and told me they would review the problem with the district manager and get back with me once the holidays pass.
The service department is wonderful and Adam is delightful to work with! He was so considerate of my time and my needs and explained everything in detail. I am very comfortable with Adam???s integrity and knowledge. I???ll only go there from now on. Plus I love my VW Eos!!!
Great experience love the way I was is treated throughout the whole process
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