Austin , at Classic Chevrolet in Beaumont Texas was a ball of energy and knowledge. I recently purchased two new vehicles. Both deals were completed with ease and efficiency. Classic Chevrolet is my new favorite car dealership.
Had a great experience here, would definitely reccomend. Great selection, very nice and clean store, and the staff was remarkable. Love my new Kia from Classic. Seriously wouldn't buy anywhere else but here!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It was a great experience, George was awesome! He was a wonderful help to my wife. She had all of our kids with her, so you know how difficult that can make things. And he went out of his way to assist her and make the whole transaction as smooth as possible. He also went above and beyond to make the entire deal happen. When I buy another vehicle, I will buy it from MID County because of George Duncan.
Scott and the rest of the guys were awesome to deal with! These guys bring the true meaning of low pressure to life. Best dealer experience I’ve experienced in a long time!! Will shop here first again!
I purchased a new Chev Silverado about two months ago from this dealership after trading in my Hummer. Each person I encountered was very helpful, knowledgeable and pleasant...from the sales staff to the financing specialist to the manager. I would like to give a kudo to the body shop. Just recently, I had to have a small chip/dent on the edge of my front fender repaired. They had it done in about an hour...impressive! Based on my experiences I would purchase a car/truck from them again.
Deciding whether to purchase my lease car or buy new one. Great salesman helping me weigh all the options before my lease is up. I love this dealership. Very friendly and very hometown atmosphere Thank you Jonathon for your knowledge and patience
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