I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
Dealing with Apple Valley Hyundai and my great salesman Steven Trevor was one of the easiest and enjoyable experiences that I have ever had in purchasing a new vehicle. He was very professional and curtious and caring. Not pushy or being in a hurry for me to purchase my new vehicle.
by Ryan Schmidt from Berkeley springs West Virginia
March 16, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
by Cassidy Chassagne from 11210 Philadelphia Road White Marsh MD 21162
November 1, 2018
The best experience I had buying a used car very professional and efficient ! The dealer was able to narrow down the search to exactly what we were looking for and explained the benefits of each car !!!!
I recently purchased a classic car for my wife from this dealer. The salesman I dealt with was Garth. He was extremely knowledgeable, patient, friendly, straightforward and honest. Our transaction took place over the phone and Garth went out of his way to assist in the purchase and delivery of the vehicle. The vehicle arrived at our home the next day and it EXCEEDED all of our expectations. The gentleman who delivered the car (Jerry) was a sheer delight to talk to. I would highly recommend these folks and will deal will deal with them again in the future.
I loved the customer service and the non-pressure of the buying experience. The cars were clean, well maintained, and the ability to fix anything was greatly appreciated. I also appreciated the owner telling us how he gets his cars and his transparency. I would recommend Top Gear to anyone!
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