Adam, Kristal and the team at Luther Brookdale went the extra mile to make sure my Yukon-Denali purchase was a great one. This is the second Denali I have purchased from this dealership and they continue to over deliver. Their service department is awesome! Contact them for a great vehicle buying experience!!
Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
This was my very first experience, at first it wasn't good, because after 7 months and 5,000 miles my used car broke down, and after talking to my son-in-law we decided to lease a car, Charlie Koppy was very helpful into getting me into the right car, he went over all the option and has called me a couple of times to see how I like it.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by Gary & Myra Smisek from Roseville, Minnesota
May 4, 2018
This review is directed on behalf of our salesman, Mr. David Middleton. From our very first visit, Dave made my wife and me feel very comfortable. We knew when we walked in, this was the van for us. Dave was very helpful in explaining all the features of this auto. There was absolutely no pressure on his part to sell us this van. We went and left a few times to think about the buying of this van. There were no phone calls made by Dave asking unnecessary questions about a potential sale. All of our communication was warm and friendly. He explained all the additional options we could have purchased in buying this van. There was no pressure on his part to push us into buying any of these add-ons. He went the extra mile to close this deal in a very warm and comfortable manner. I would recommend Dave to our friends who are looking for their future auto.
I simply had an awesome buying experience at Shakopee Chevrolet. Dave and Tom were great to work with. From the time I walked in to the time I drove home with a new Silverado, my experience was nothing short of fantastic. I would highly recommend this dealership.
We went to Shakopee Chevrolet to test drive a used car and came home with a brand new Chevy Equinox. Warren Soldo our salesman did a fantastic job by listening to our requests, no pressure and unbelievable patience! I would recommend him to anyone as his sales approach is genuine. Very family oriented and understanding!
I had a great experience with Maeto and Colleen! They were super helpful, not pushy and helped me stay within my price range. Will definitely be coming back in the future
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