I worked with Doug in the service department with my son's 2013 Jeep and it's failure to start when the temp got below 32. They thought they had the problem figured out and my son took the car back to Gretna. A few days later the temp got below 32 and the car would not start. After the temp warmed up the car started and Doug told me to bring the car back so they could look at it again. I told them they could keep the car as long as needed to figure out the problem. After about a week of off and on work on the car Doug called and said he thought they had the problem fixed. I went out to pick the car up and asked Doug what the charge was and to my surprise he said I owed nothing beyond what I had already paid for the first time I brought the car in. This is why I have bought cars from Dillons for years and had them serviced there. I definitely recommend Dillons autos and service. I should mention this was a vehicle that my son bought from another dealership in Lincoln other than Dillons and they still treated me and my son like we had purchased one of their vehicles.
I have received courteous and reliable customer satisfaction from all parts of Dillon's. I have purchased cars from them, I have had to have body repair done, and I have had maintenance situations both regular and unusual and they have always been friendly and welcoming.
I came to Dillon shopping for a new Silverado 1500. I met Matt Baxa and we quickly established an honest, working relationship with no pressure to buy, which I very much appreciated. Matt assisted me through the entire process from start to finish. In the end I am 100% satisfied with the service I received from Matt, Dillon Chevrolet and my 2018 Silverado truck. Thank you Matt and Dillon Chevrolet and I would recommend these folks to anyone shopping for a new vehicle.
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