I’m very satisfied yet again with Troy Burns who put up with me for another great car buying experience. I went back to Greenway for the simple reason that Troy treated me so well the first time I went for my very first new car ever. This second time was just as much of an enjoyable experience. He knows the cars, knows the options, and knows what things are available to you as a customer. He makes sure you know your car inside and out before you leave. I would gladly direct anyone toward him to get you in your new ride. You won’t be disappointed!
Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and I picked out the one I liked best and it had a fair price from the research I had done and we did the paperwork and done. I was in and out in exactly 3 hours and hour of that was testing and looking over the vehicles. Smoothest auto purchase I've ever had and I'm 52 and have bought plenty of vehicles. Also the young lady I dealt with at the front desk was very friendly and professional.
The thought of having to go to a big dealership and spend all day negotiating the price and financing makes me sick to my stomach. I've had to do that to many times. Vehicle Clearing House and Rick are nothing like that. I came in to look at a particular car they had advertised and within an hour I was driving off the lot. They showed me all the reports and took me for a test drive and explained everything about the car. I completed a credit app and had my financing done in 30 minutes with one of the many credit unions they do business with. They even did all the tag transfer stuff on spot. love these guys.
When I started looking for a new vehicle, I began my search on Carvana because I loathe going to dealerships. My past car buying experiences always caused me a great deal of anxiety and stress. But not this time! My search eventually took me to Starling Chevrolet from which I purchased my brand new 2019 Traverse. Jennilee (AKA: Jenny), was my saleslady and she was so pleasant to work with. She found me exactly what I was looking for in a timely manner and got the car moved to her location very quickly. We handled all of the details of the deal via email and text message. She even came and picked me up at my house in my new car and drove me to the dealership. Once we arrived, all I had to do was go into the finance office and sign the papers. The finance office is usually another stressor but, the finance agent, Ayman made the process quick and easy. He even got us a great interest rate despite the blemishes on our credit. I cannot say enough nice things about this dealership and my car buying experience with them. It was by far the easiest and least stressful car buying experience I've ever had. Thank you Jenny and Ayman!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
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