I bought my 2015 Jeep Grand Cherokee Limited from my local dealership. Recently I caught them NOT doing the servicing I was paying for. I decided to give them one last chance, so I brought my Jeep into them for my required service. They quickly informed me of the following: They told me that I needed servicing on my front & rear differentials; a new cabin air filter and fuel injector cleaning. They quoted me $800.00 for all the work. I declined to have them do any of their quoted repairs...and I agreed to pay them for the $39.00 oil change that they had already done. My next phone call was to L&M Motors. Jimmy Cain the Service Mgr. was very understanding and offered to check out my concerns, and my extended warranty. This morning, I had L&M Motors go over all the repairs my former dealership had told me I needed. L&M took my Jeep in right away, and within an hour...their mechanics checked my front & rear differentials, my cabin air filter and told me ALL were NOT in need of any servicing, and no issues were found on a general inspection. There wasn't even a charge to check & inspect these items ! Where Do You Think I'm Taking My 2015 Jeep Grand Cherokee Limited to for Service & Repairs from NOW ON !!!
It???s beginning to look a lot like Christmas around here!
by MBMyers from DealerRater.com
December 4, 2018
I didn???t expect to get to trade in a car I just bought a year ago but it happened at Toyota of Cleveland. My sales rep, Matt, went above and beyond to make this happen for me. I appreciate him and his hard work. He negotiated with me until he found a price/payment I could handle. I feel blessed. Thank you Toyota of Cleveland and especially Matt. You did a great job!!! Monica B Myers Brand New 2019 Toyota Camry Owner/Lover.
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