Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
Leo is very professional and knowledgeable the leasing process was a very smooth one no beating around the bush unlike other dealers. Thank you Leo and Marc it was a great experienced. We will definitely refer you guys. Julio and I love our 2019 Equinox.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Style, Power, and Durability
by Coach from Baton Rouge
December 30, 2018
This truck not only has a classy body style for good looks, it is also powerful, durable, and reliable. Giving the best of both worlds. Would like to get more millage efficiency, however it gives a smooth ride, great handle, and versatility.
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
Took care of my warranty repairs. Washed car and answered all my questions. Very friendly
Staff. Just needs a new building. That I was told was in the works. I was told that 3 years ago !
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support
1 year old starting problems already
by Truck lover from Brooklyn N.Y.
December 13, 2018
Nice truck, but already having issues with a grinding sound upon starting and suspension is very hard compared to the full size Silverado/ Sierra 1500’s
Always an excellent experience when I stop by this dealership. On this trip I was getting a routine service and a recall taken care of. They had a big barbecue and welcomed everyone who came in to join. It was delicious and fun to visit with my fellow Chevy friends!
Luis was gracious. I had to reschedule several times, the first reschedule was because I simply forgot. He answered questions w/ professionalism. Thank you, Luis.
Standard Bed Crew Cab Rocks!
by John V from Graham, WA
December 23, 2018
Takes a bit getting used to the extra length, but I'm more than happy with the vehicle and the dealership that sold it to me. Sunset Chevrolet in Sumner, WA., gave me just what I wanted and all that I needed in a Chevy Truck!
I have never been treated so well at any dealership in my whole life. My wife feels the say way. You guys rock.. Thank you !!!!!
Drives great! Rides great! Bose sound system great
by Robert from Miami
December 18, 2018
Drives great! Rides great! Bose sound system great! Cold AC. Looks awesome. Get the factory style running boards to help get in and add to the looks.
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