NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I had a good experience at Northstar Chevrolet. I went in for an oil change, and a rubbing noise. They could not find the rubbing rubbing noise so the manager and the mechanic went with me for a test drive which then I did not hear the rubbing noise anymore so what they were doing must have fixed it.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
The service writer was professional, knowledgeable and honest, not too many people in general are honest these days, it was nice to see. He also gave me his opinion on what he'd do if it was his vehicle. I liked that.
My first experience with Kenny Ross was amazing due to the experience I had dealing with Ron. He was patient with me. Explained everything twice since I didn???t understand. He made me feel confident in the decisions that we made for my car. I will return for future repairs and would recommend Ron Harnish to anyone who needs service that needs someone they can trust for help.
I needed a wheel bearing replace on my 2014 Subaru Impreza which they didn't have In stock so they ordered it. I took it back a week later and both visits the customer service was great and very quick service time! It was nice to not have to wait all day for my car to be repaired since it was one of my off days and I was able to still get things done. Thank you, Bortz!
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