Linda is the upmost professional, i have been buying vehicles from winter Chevrolet since you guys were on railroad ave. i have exclusively used Linda for all of my purchases and many friends and family. It was as usual a great experience and i truly appreciate her hard work she has done for me.
I don't recommend people very easy but Linda has taken care me, my family and my friends. every one has nothing but the best experience with your dealership.
We hate shopping for new cars!!! That???s why purchasing our 2019 Bolt from Putnam GM was such a singular pleasure. Getting the price on the car we wanted was done extremely quickly over the phone and by email with Ramin Asbaghi, the Internet Manager. He is a great guy, not pushy, and easy to communicate with. And the price was the best of 4-5 dealerships we contacted. The financial paperwork with Doug took all of 15 minutes and we were on our way. As good as it gets dealing with car dealerships!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great service every time and I do not feel taken advantage of.
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