I head an excellent experience here at village Chevrolet. Everyone was very polite, answered all my questions and didn't pressure me into anything. I felt very in control the entire time. My sales associate Allen was extremely knowledgeable, genuine, thoughtful and fun. I would recommend doing business here!
I had stumbled on Village after looking around on web sites because I was specifically interested in getting a Chevy Cruze. Village's prices were definitely the lowest/best value compared to other sites. When I went to visit, the sales rep I worked with was very friendly and seemed genuinely interested in finding the best deal at my price point. He walked me through a few different options and we ended up settling on one, and my loan officer was impressed by how good the deal was.
As a first time buyer, I was nervous and did not know what to expect. Alissa met me at the door and walked me through my purchase start to finish. Her low pressure sales and genuine attitude have made me a life long customer at Village Chevrolet!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Super happy using cars.com. We were able to narrow down what we wanted before going to the dealers. Josh Hartigan was the perfect salesperson at Walser Nissan Coon Rapids and so was the car we found on cars.com.
From check-in to check-out, the staff was friendly, courteous, and knowledgeable. I was in on Saturday and everyone was very busy, but managing to go about their business in a pleasant and professional manner. An excellent group of men and women that take their job seriously and go the extra distance to offer help and assistance each and every time.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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